Seller
BOUTIQUE ROMANTIQUE / Sugiyama Clothing Store
Chief Operating Officer
(Representative) Takuya Sugiyama
Address
153-0043 Santelmo KAWAMURA 101, 1-17-11 Higashiyama, Meguro-ku, Tokyo
Phone Number
080-3638-9080
Email Address
info@boutique-romantique.com
Explanation of charges other than the product price
・Sagawa Express: Flat shipping fee of 500 yen (tax included)
Free shipping for orders over 20,000 yen (tax included)
Application Expiration Date
Please use our online store, phone, or email to place an order. After confirming the details, we will contact you by phone or email. If paying by cash on delivery, please receive the product within 7 days of shipment. Please note that we generally do not accept delivery date requests beyond 7 days from the product order date. If a product is out of stock, we will contact you by email.
Defective Products
If you receive a defective product, please contact us once by phone or email. We will exchange the product or provide a refund. We will bear the shipping costs incurred when exchanging defective products.
Sales Quantity
Many of our products are unique and limited in quantity. Since our products are also sold in physical stores, they may sell out simultaneously. In such cases, we apologize for the inconvenience and ask for your understanding.
Delivery Time
We will ship within approximately 2-3 days after your order.
Regarding delivery dates, for Southern Tohoku, Kanto, Hokuriku, Kinki, Chugoku, Shikoku, and Kyushu, delivery is the day after shipment. For Okinawa, Hokkaido, Northern Tohoku, and remote islands, delivery is two days after shipment. (Excluding some areas)
Payment Methods
●Credit card payment, PayPal, Apple Pay, Google Pay
Payment Due Date
Payment is made at the time of order.
Return Period
As a general rule, we do not accept product returns. In the unlikely event of a defective product or incorrect delivery, please contact us by phone or email within 5 days of product arrival. If there is a wrong item or a defect in the product, we will bear the return shipping costs. For returns due to customer convenience, the customer will bear the shipping costs.
Return Shipping Costs
As a general rule, we do not accept product returns. If there is a wrong item or a defect in the product, we will bear the return shipping costs. For returns due to customer convenience, the customer will bear the shipping costs.
Service Name
BOUTIQUE ROMANTIQUE